Quality is the lifeline of our company's goal. My company has in ensuring product quality with ISO9001 international quality assurance system, including support for product pre-sale, sale, after-sales service and technical advice to customers, technical training, and communication I strengthen the links between companies and users, I hereby make the following commitments:
[Pre-service]:
Product ordering pre-product introduction, technical tests, quality assurance.
[Sale of services]:
(1), the product during use regularly organize technical, quality and other service personnel for user access, consult the user of the product quality, condition, improvements and other aspects of feedback in order to further improve product quality.
(2), some of the more special or complex products, the company arranged the user about staff use of the product, troubleshooting, and debugging for free training.
[Service]:
(1), I plant products to ensure quality performance, the warranty period (12 months), the implementation of "Three Guarantees" service (refund, replacement, repair).
(2), the quality of user complaints, immediate response, service personnel rushed to the scene in the shortest time to solve the problem.
(3), requires the user to fill in the quality of service feedback form, to expert opinion, in order to improve our services.
(4) Any matters not covered by the relevant norms, standards.